for March, 2020

Managing rising anxiety during a world pandemic

Posted on March 14, 2020 in Uncategorized - 0

Psychology Consultants, Brisbane

Even for the little children of the world, Coronavirus is on their radar and for some children, teenagers and even adults, anxiety levels are at an all-time high.

Turn on the radio, and it’s the first news headline you will hear, go to school or university and the teachers are preaching the importance of personal hygiene, switch on the TV and it’s blasted across every channel. And let’s not even mention the toilet paper crisis!

Yes, the World Health Organisation has declared COVID-19 a global pandemic and so complete media saturation on the topic is to be expected. Nonetheless, for many children and adults alike, this level of alarm can be extremely disconcerting and cause unnecessary levels of panic and anxiety.

It is our job as adults to respond to the current situation calmly and with reason so as to manage the level of threat felt by our youngsters.  Of course, awareness and readiness are important, as is following recommended hygiene protocols, but of equal importance is managing concern and not overestimating the proposed threat or danger.

In a media briefing on 13thFebruary 2020, Mr Mike Ryan,Executive Director of the World Health Organization’s (WHO) health emergencies program said; “We need a vaccine against misinformation as well and in that sense we need a communications vaccine; we need to be able to communicate in a much more effective way.”

Ignoring media hype and talking about the virus from a factual and statistical risk point of view can be helpful in keeping the issue in proportion and clarifying misconceptions for children and teenagers. According to the World Health Organisation; “Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV)A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans.” More information can be found here

Encouraging distraction and reducing the amount of time spent watching or listening to media can also help to ease the cognitive saturation and associated anxiety. In times of crisis when the world can seem very out of control, remaining in control as an adult is important in setting the right example for your juniors.

If you are experiencing heightened levels of anxiety about coronavirus or other personal issues, talking to a Psychologist can be helpful in developing personal strategies to manage your feelings. To view our team of Clinical Psychologists and their areas of expertise, head to the Brisbane Psychologists page of our website.

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Email Stress!

Posted on March 11, 2020 in Uncategorized - 0

Photo credit: John Schnobrich- Unsplash

Gerard, a sales executive in an international IT company, first came to Psychology Consultants because he felt stressed. After discussing his current situation, we quickly became perplexed. He had a good relationship with his wife, a busy, fulfilling job, he exercised regularly, found time for hobbies on the weekends, and his diet was impeccable. Why was he stressed?

After a couple of weeks of monitoring his stress levels and trying to identify his stress “hot spots”, the source of his stress became very clear – he was suffering from email stress.

We find that email is often a source of stress for people, and we think we know some of the reasons why.

Firstly, emails are written, so they do not have the benefit of the verbal and nonverbal behaviours that usually help us decipher the sender’s message. Thus, emails are often misinterpreted.

Secondly, emails are very often written badly, without proper punctuation, grammar, and spelling, making the message even more likely to be misinterpreted.

Thirdly, emails are immediate and reactive, not allowing a person time to think constructively before sending off a message that, if they had time to think, they might keep to themselves. As a result, sending email “missiles” back and forth is a common problem.

Finally, the email sender is usually positioned in an office removed from the receiver. They feel safe and they therefore find it all too easy to send an offensive message.

So Gerard found himself receiving unpleasant emails from colleagues at work on a regular basis. They made him feel uncomfortable and angry, and every time he went to open his email he would feel anxiety and stress. He developed a plan to actively manage email stress. He placed a reminder note on his computer saying “Watch out for email stress. Sometimes I will get offensive emails but I can work around them.”

He began screening his inbox and symbolically trashing any emails that were offensive but not worth responding to. He would not reply immediately to other offensive emails, waiting and then going to the person to discuss the issue directly, which he found often resolved the issue. With an understanding of the role of email stress and a plan for coping with it, Gerard was able to more effectively cope with stress.

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